Welcome to Rainworth Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Friends and Family Test - Comments from July responses
Thank you to those patients who completed the forms in surgery, your feedback is important to us.
We received 3 responses for July, 2 Extremely Likely and 1 Likely to recommend us to their Family or Friends. We would like to share the comments they included on their reply:
Extremely Likely - "Staff are always nice", "I like the new telephone appointments, it means you get to speak to the doctor even if you don't see one."
Likely - Really friendly practice.
If you would like to leave a response please go the 'Friend & Family Test' link to the right of this reading pane, under Have your say, or fill out a form when you next visit the surgery. Thank you
Registering for Online Access
Please see our reception staff and register for Online Access - this will allow you to book appointments, request repeat prescriptions, see your summary care record which includes your name, date of birth, address, telephone number which you can then check for accuracy and let us know if something needs changing. The summary care record also includes your repeat medication and recent acute medication, your allergies and sensitivities. You will also able to apply for access to your coded record.
The government has set practices a target of 25% of patients to be registered for Online Access by 31st March 2017, with this target increasing next year. Please help us to achieve our target.
A number of SMS messages asking patients to register for this have also been sent out. You will need to come to Reception and bring photo ID and proof of address ie utility bill, in order that we can generate your User ID and password.
It is really easy to access our online services via this web site and book, or cancel, your appointment and order your repeat prescription. We have a large number of GP appointments available to book online each day and you will be able to book, or cancel, at a time to suit you.
Thank you for helping us achieve our target, our reception staff will look forward to helping you with your online access requests.
Did Not Attend (DNA) Appointments
We feel it is important to let patients know how many appointments are wasted each month by those failing to attend, or cancel, their appointments. In September there were 34 patients who failed to arrive to see a GP and 61 who failed to arrive to see a nurse or HCA.
In total that is 16.5 hours appointments lost during the month. We hope you can see and appreciate how difficult this makes it to plan for the future when this keeps happening.
If you have made an appointment, please KEEP IT or CANCEL IT. Thank you
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you
(Site updated 08/01/2018)