Welcome to Rainworth Surgery
Coronavirus latest patient information:
COVID-19 Vaccination toolkit- Edition 1 (mailchi.mp)
Rainworth Surgery patients: COVID-19 PATIENT SERVICE UPDATE:
In light of national guidelines changing and social distancing rules beginning to relax the practice has reviewed how it provides services to patients. While we are still adhering to COVID-19 NHS Guidance and telephone triage will continue to take place, we are making changes to how patients access the building for booked appointments.
FROM FRIDAY 14th MAY if you have an appointment booked to see the GP, Nurse or Healthcare assistant, please enter the building and book in at reception. Patients can now take a seat in the reception area (or stand socially distanced) and wait to be called into the consultation room by the clinician. Chairs are socially distanced and we ask patients not to turn up early for appointments. This is to make sure there is enough room in the waiting area for all patients at the appropriate time.
PPE will still continue to be worn by staff and patients are asked to continue to wear a face mask or visor when in the building.
Patients should continue to self-isolate and get tested if showing any signs and symptoms of COVID-19.
Please bear in mind the practice is extremely busy and we are prioritising appointments where appropriate. We believe the above changes will make a positive impact on patients and the service.
Many Thanks – The Whole Team @ Rainworth Surgery
For further advice & guidance:
- England visit nhs.uk
Rainworth Surgery does not have any 'testing facilities' for Corona Virus at the Surgery.
- For SICK NOTES for patients with CORONA VIRUS or SELF ISOLATING due to a Family Member, the advice is to self certify for one week, then contact 111 for a code. Please do not call or come into the surgery.
Further information and details of how to self-isolate are available on nhs.uk.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Friends and Family Test - Comments from October 2019 responses
Thank you to those patients who have completed the Friends & Family Survey.
We received 55 responses for October 2019, 38 Extremely Likely and 12 Likely to recommend us to their Family or Friends. 5 Patient was unsure. We have therefore achieved 91% overall.
Thank you to all the patients who have completed the survey, we appreciate your comments.
If you would like to leave a response please go the 'Friend & Family Test' link to the right of this reading pane, under Have your say, or fill out a form when you next visit the surgery. There is also the option to complete the Friends & Family Survey on our new messaging service 'MJog' Thank you
Registering for Online Access
Please see our reception staff and register for Online Access - this will allow you to request repeat prescriptions, see your summary care record which includes your name, date of birth, address, telephone number which you can then check for accuracy and let us know if something needs changing. The summary care record also includes your repeat medication and recent acute medication, your allergies and sensitivities. You will also able to apply for access to your coded record.
The government set practices a target of 25% of patients to be registered for Online Access by 31st March 2017, with this target increasing this year. Please help us to achieve our target.
A number of SMS messages asking patients to register for this have also been sent out. You will need to come to Reception and bring photo ID and proof of address ie utility bill, in order that we can generate your User ID and password. It is really easy to access our online services via this web site and order your repeat prescription.
Thank you for helping us achieve our target, our reception staff will look forward to helping you with your online access requests.
DUE TO THE CURRENT HEALTH CONCERN - CORONAVIRUS (COVID - 19) we have been advised to suspend access to book online appointments for the time being.
Did Not Attend (DNA) Appointments
No Data collated for the time being due to the CORONOVIRUS OUTBREAK.
Get Well, Keep Well
We have ceased taking prescription requests on the telephone. Please order online, through the pharmacy, or use the automated order line by selecting option 3 on the telephone. You can also post your request in the Prescription Box situated outside the entrance to the right on the wall. (Due to Corona Virus please do not come into the building with prescription requests).
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
What we do with any personal data you may give us: click on the link below to find out more.
Patient Privacy Notice
Check Your Heart Age: click on the link below and find out your heart age.
(Site updated 11/05/2021)