Welcome to Rainworth Surgery
Coronavirus latest patient information:
Rainworth Surgery patients:
Please note we are cancelling all face to face appointments effective immediately. You will instead be triaged over the phone as and when we are able to do so, capacity dependant.
All non-urgent blood tests and nurse appointments will also be cancelled. However, baby immunisations, dressings and injection appointments will carry on as normal.
However, if you are experiencing any symptoms such as a new persistent cough, or fever and high temperature, you should NOT attend the surgery.
This is also the case if you are currently self-isolating.
If you have an appointment already booked and are unsure, please call the surgery and speak to a receptionist.
Please bear in mind this is an extremely busy time and call volumes are likely to be high.
We are acting in line with current national guidance, which you will appreciate might change.
Should any changes arise, we will of course keep you informed.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
What to do if you have symptoms
Stay at home for 7 days if you have either:
- a high temperature
- a new continuous cough
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact NHS 111 to tell them you're staying at home.
Read the advice about staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Advice in other parts of the UK
For region specific information and advice in:
- England visit nhs.uk
- Wales visit phw.nhs.wales
- Scotland visit nhsinform.scot
- Northern Ireland visit HSC
- Ireland visit HSE
Rainworth Surgery does not have any 'testing facilities' for Corona Virus at the Surgery.
- For SICK NOTES for patients with CORONA VIRUS or SELF ISOLATING due to a Family Member, the advice is to self certify for one week, then contact 111 for a code. Please do not call or come into the surgery.
Further information and details of how to self-isolate are available on nhs.uk.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Friends and Family Test - Comments from October 2019 responses
Thank you to those patients who have completed the Friends & Family Survey.
We received 55 responses for October 2019, 38 Extremely Likely and 12 Likely to recommend us to their Family or Friends. 5 Patient was unsure. We have therefore achieved 91% overall.
Thank you to all the patients who have completed the survey, we appreciate your comments.
If you would like to leave a response please go the 'Friend & Family Test' link to the right of this reading pane, under Have your say, or fill out a form when you next visit the surgery. There is also the option to complete the Friends & Family Survey on our new messaging service 'MJog' Thank you
Registering for Online Access
Please see our reception staff and register for Online Access - this will allow you to request repeat prescriptions, see your summary care record which includes your name, date of birth, address, telephone number which you can then check for accuracy and let us know if something needs changing. The summary care record also includes your repeat medication and recent acute medication, your allergies and sensitivities. You will also able to apply for access to your coded record.
The government set practices a target of 25% of patients to be registered for Online Access by 31st March 2017, with this target increasing this year. Please help us to achieve our target.
A number of SMS messages asking patients to register for this have also been sent out. You will need to come to Reception and bring photo ID and proof of address ie utility bill, in order that we can generate your User ID and password. It is really easy to access our online services via this web site and order your repeat prescription.
Thank you for helping us achieve our target, our reception staff will look forward to helping you with your online access requests.
DUE TO THE CURRENT HEALTH CONCERN - CORONAVIRUS (COVID - 19) we have been advised to suspend access to book online appointments for the time being.
Did Not Attend (DNA) Appointments
We feel it is important to let patients know how many appointments are wasted each month by those failing to attend, or cancel, their appointments. In February 2020 there were 25 patients who failed to arrive to see a GP and 45 patients who failed to arrive to see a Nurse or HCA.
In total this was over 15 hours of appointment time lost during the month. We hope you can see and appreciate how difficult this makes it to plan for the future when this keeps happening.
If you have made an appointment, please KEEP IT or CANCEL IT. Thank you
Get Well, Keep Well
We have ceased taking prescription requests on the telephone. Please order online, through the pharmacy, or use the automated order line by selecting option 3 on the telephone. You can also post your request in the Prescription Box situated outside the entrance to the right on the wall. (Due to Corona Virus please do not come into the building with prescription requests).
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
What we do with any personal data you may give us: click on the link below to find out more.
Patient Privacy Notice
Check Your Heart Age: click on the link below and find out your heart age.
(Site updated 17/03/2020)